Conditions of Use

Introduction - The terms and conditions in this document reflect the common business practices of Convertavan, which apply unless other arrangements are made in writing.

Prices -
 We reserve the right to change prices at any time without notice or reason.

Quotation - 
Standard quotations are valid for 7 days if there has been no change to specifications. Deadlines for special discount offers are determined on a case-by-case basis. Quotations do not include anything that is not specified in writing. Convertavan reserves the right to decline to quote.

Copyrights -
 Convertavan holds the copyright on any design, sketch, artwork, or other creative work we have furnished unless other arrangements are agreed to in writing. Convertavan reserves the right to be sole fabricator of any product we have designed, and to display our work or images of our work for portfolio purposes (both in print and online). If you do not order Convertavan reserve the right to Copyright any design templates we have drawn up indefinitely.

Convertavan do not design, manufacture or install any product/item free of charge.


Design Approval –
 Convertavan will submit designs for the client's review. One revision will be allowed for in order to satisfy the client's needs. If more revisions are required, or the original design assignment or specifications change significantly during the design process, additional design fees may apply. The client (in writing or via down payment) will confirm approval of a final design drawing before fabrication work begins. Samples and prototypes requested by client will incur additional charges.
For vehicles it is the clients responsibility to check and confirm it is the correct make & model, windows are where they are on the profile we have used, that there are no badges or body mouldings that conflict with the design, it is your responsibility to ensure all is correct before placing your order, Convertavan will not be held responsible for any costs in rectifying graphics, units or carpeting/plylining which falls to the client.


Colour Matching -
 Because of differences in computer screens (colour calibration, etc), printed samples and actual physical item colours, a slight colour variation between the submitted design and the completed work is to be expected. Convertavan will then make the closest match within the limits of our current suppliers.

Sign Graphics –
 Many of Convertavan works include original custom artwork. The sketch that is approved during the design process is assumed to be a "rough draft" or an "artist's study" submitted to the client prior to creation of the actual "work of art". Since this sketch is generally computer designed, it will not exactly match the final work, which is generally done in weather resistant vinyl. The final work is assumed to be an improvement over the client-approved sketch and will therefore be a reasonable, but not an exact, match. Where the outcome of final artwork is more critical, Convertavan (upon special request of the client) can send a photograph of the final artwork to the client for approval prior to attaching it to the sign. This level of exactness will incur additional charges.

Payment Terms -
A deposit is required after one revision of the design and before the product enters production. Payment can be made by Cash, Credit* or Debit Card or Cheque, but must clear before production will start. Remaining balance will be paid on completion of work

Production Schedule -
 A production schedule will be established after the final design drawing has been approved and full payment has been made. Most items are fabricated within 2 weeks. Convertavan will give an honest time estimate and will do our best to meet tight deadlines, but there will be no liability or penalty for missed deadlines. Convertavan will also not be held responsible for delays related to shipping, customs, stock issues, third party installations, or other causes beyond our control including our decision to delay installation due to weather or potential safety issues.


Transfer of Title -
 Products become property of the client only once all monies owed have been paid in full, until this time we retain the title on all goods supplied. We reserve the right to remove any products that are not paid for in full, and we also reserve the right to enter premises to collect any goods. All costs incurred in removal, storage and refitting of those products once they have been paid for whether voluntarily or by court order will be met by the client. Convertavan is responsible for the safety of any works only until they have been delivered by ourselves or collected by the client or courier .

Cancellation -
 The Customer can cancel the contract or order at any time in writing without giving any reason or any notice period. At such a time as a written notice to cancel the contract is received by Convertavan an invoice will be issued to the Customer for any work completed to date based on a reasonable hourly rate & materials processed & work already undertaken.
Upon cancellation of the contract or order for any reason, the Customer must destroy all relating information supplied by Convertavan on the product whether in physical or electronic form.

Non-Payment -
 In the event of non-payment by the Customer, Convertavan, at its discretion, may elect to treat the contract or order as cancelled or continue the contract and/or leave products in place as long as it sees fit and seek continuing or final payment from the Customer until the contract or order is cancelled by the customer in accordance with these Conditions.

Confidentiality - 
Both parties undertake to keep confidential all information which is either designated as confidential by the disclosing party, or which is by its nature to be regarded as confidential whether written or oral, that its respective employees, agents or sub-contractors shall have obtained or received in the course of negotiations or completing the contract.
Disclosing our prices, designs or layouts to our competitors is deemed in breach of the above

Claims -
 Claims for defects, damages or shortages must be made by the customer in writing no later than 10 days after delivery. If no such claim is made, the client acknowledges that Convertavan’, performance has fully satisfied all terms, conditions, and specifications.

Installation of Products -
 This is the sole responsibility of the client, unless otherwise agreed for which there will be a charge dependant on the time and difficulty of fitting


Liability / Disclaimer of Implied Warranties –
 Convertavan warrants only that our work will conform to the description contained in the approved final design drawing. Convertavan’ maximum liability, whether by negligence, contracts, or otherwise, will not exceed the return of the amount invoiced for the work in dispute. Under no circumstances will Convertavan be liable for specific, individual, or consequential damages.


Vehicles
- Convertavan will not be held responsible for any vehicles or their contents whilst left on our premises or in our custody.

Failure to receive an Invoice is not accepted as a reason for missing the payment deadline.

If these terms are broken Convertavan will issue you an invoice for designs, drawings, surveys, consultations & any work carried out up to the point of cancellation.

THESE CONDITIONS APPLY IN SUBSTITUTION FOR ANY PREVIOUS CONDITIONS.

1st Edition, June 2017.

*We may charge a small fee for payment by credit card

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